Location, leisure facilities, cleanliness, friendly staff, proximity to gondola and town, spacious apartments.

Nothing, no complaints at all.

Marvellous location in the center, incredibly friendly staff, everything was good. Location: the hotel was adjacent to the old church, the gondola and resort and the slope...

The location is fantastic, right next to the gondola lift and restaurant, with friendly and courteous staff.

During my stay at this hotel, I was impressed by the luxurious amenities and the enhanced comfort it offered. The location was ideal, right in the heart of the city, making it convenient to explore the surrounding area. The staff was friendly and accommodating, always willing to assist with any requests or provide helpful local knowledge. The hotel's facilities were top-notch, including a spa and wellness center with an indoor swimming pool, sauna, and steam room. I particularly enjoyed the massage services, which were reasonably priced and of excellent quality. The restaurant provided delicious meals, with a variety of options to cater to different dietary preferences. this place exceeded my expectations and provided a truly enjoyable and luxurious stay.

I highly recommend this hotel to anyone looking for a luxurious and comfortable stay.

We loved the modern furniture in the apartment and found the location just a 5-minute walk from the Gondola Lift very convenient.

We had a pleasant and comfortable stay for 4 nights with clean and lovely rooms and convenient on-site parking, enjoying the great location close to the old church.

During my recent stay at Parklands, I was impressed by the spacious and warm rooms with their huge beds. It made for a comfortable and cozy experience. The indoor pool was a highlight, providing a refreshing and relaxing escape. I also appreciated the easy access to the gondola, just a short walk away. The breakfast offered was acceptable, nothing too fancy, but it got the job done. I had a pleasant stay at Parklands and would recommend it to others looking for a comfortable and convenient hotel.

The room was awesome, super clean with a nice balcony where we just chilled all day ☀️. Plus, the hotel's location was perfect, so close to the slope – we loved it!

The breakfast selection was good, with plenty of choices. The hotel's location was convenient and close to the main attraction. The room was spacious and comfortable.

The couch bed, especially the mattress, was uncomfortable to sleep on. The water pressure in the shower was sometimes low.

The hotel's location is perfect being only a short walk away from the gondola. You'll also find yourself close to the old church, making it a nice place to explore. the hotel provides a shuttle service on demand. the cleanliness of the rooms and the friendly staff make for a comfortable stay. Apart from this, the breakfast spread is quite diverse and delicious.

Some aspects of the hotel could be improved. the lack of nightstands and power sockets in the room makes storing and charging items inconvenient.

The hotel is excellent with friendly staff, great amenities such as sauna and pool, convenient transfer to the gondola lift, and comfortable rooms. The breakfast provided a good variety, including options for dietary restrictions. The hotel was clean and well-maintained.

Nothing, it is perfect.

The hotel is conveniently located near the old church, making it a great location for exploring the city. It is also within walking distance of the gondola lift, making it easy to access the ski slopes. the breakfast is served in a proper hot food buffet display cabinet, ensuring that the food stays hot and fresh. the rooms are spacious and cozy, providing a comfortable stay.

One negative aspect is that some of the food choices were always cold, despite the good variety offered.

The hotel was very clean, which is always important for me. the staff was also friendly and accommodating, which made my stay more enjoyable. the location was great, as it was close to the main attraction, making it easy for me to get around. the breakfast was also good and had a lot of different options to choose from. I had a great experience during my business trip.

the first issue was that the beds were not very comfortable, which made it difficult to get a good night's sleep.

Great value for money, friendly staff, spacious room, and wonderful swimming pool and spa facilities. The hotel is also conveniently located near the gondola and has a fantastic traditional Bulgarian restaurant nearby.

Nothing, no complaints at all.

Spacious rooms, indoor pool, friendly staff, excellent spa facilities, easy access to gondola.

Nothing bad to say.